Terms and Conditions Mari88 —
Complete Platform User Guide

By registering an account, accessing, or using any part of the mari88 platform, you automatically agree to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, please cease using the platform immediately.

Mari88 reserves the right to amend, update, or improve these terms and conditions at any time without prior notice. Changes take effect immediately upon publication on the website. It is your responsibility to review this page periodically to stay informed of the latest applicable terms.

Continued use of the platform following any changes constitutes your acceptance of the updated terms. We encourage you to bookmark this page and review it at least once a month.

The mari88 platform is open only to individuals who meet the following eligibility requirements. Registration by any individual who does not meet these requirements is strictly prohibited, and mari88 reserves the right to terminate such accounts without notice or compensation.

• Minimum age: You must be 18 years of age or older at the time of registration. Mari88 enforces a zero-tolerance policy against underage gambling.
• Legal capacity: You must have full legal capacity to enter into a binding agreement in your jurisdiction of residence.
• One account only: Each individual is permitted to hold only one active account. Registering more than one account is a serious violation of these terms.
• Non-employees: Employees, contractors, immediate family members, or individuals directly associated with mari88 are not permitted to register as regular members.
• Representing yourself: You must register and play under your own name and not on behalf of another person or business entity.

The account registration process at mari88 is designed to be simple and fast. You only need to provide accurate basic information during registration. All information submitted must be true, current, and complete at all times.

As part of our commitment to security and compliance, mari88 conducts a Know Your Customer (KYC) process for all accounts. This involves verifying official identity documents such as a MyKad, passport, or valid driving licence.

KYC verification is mandatory before your first withdrawal is processed. You may also be asked to provide proof of current residential address, such as a utility bill or bank statement no older than three months. Failure to complete the KYC process within the stipulated timeframe may result in a temporary account suspension.

• All documents must be clear, legible, and in an accepted format (JPG, PNG, or PDF).
• Impersonation, fraud, or the use of falsified documents is a serious offence that will be reported to the relevant authorities.
• Mari88 reserves the right to request additional verification at any time if deemed necessary for security purposes.
• The KYC review process is typically completed within 1 to 3 business days.

Mari88 supports a wide range of deposit and withdrawal methods popular among Malaysian users. All financial transactions are processed through secure channels protected by 256-bit SSL encryption.

Supported deposit methods including DuitNow, Touch 'n Go eWallet, FPX (online bank transfer), Boost, GrabPay, and direct bank transfer. Deposits are credited to your account in under 30 seconds once payment confirmation is received from the provider.

Fund Withdrawal processed to your registered and verified Malaysian bank account or e-wallet under your name. Each withdrawal request will be reviewed by our finance team before approval. Standard processing time ranges from 15 minutes to 24 hours, depending on the selected method and current request volume.

• The bank account or e-wallet used for withdrawals must be registered under the same name as your mari88 account.
• Minimum and maximum deposit limits vary by payment method and can be viewed on the Deposit page.
• Mari88 does not charge any processing fees for deposits. Any third-party fees, where applicable, are the account holder's responsibility.
• Bonus balances cannot be withdrawn directly — they must first be played through in accordance with the specified wagering requirements.

Mari88 offers a wide range of exciting bonuses and promotions for both new and existing members. Each promotion has its own specific terms that should be read carefully before claiming. The following general terms apply to all bonus types unless stated otherwise.

Wagering requirements (rollover) determines how many times the bonus value must be wagered before any winnings derived from it can be withdrawn. For example, a RM100 bonus with a 20x wagering requirement means you must place a total of RM2,000 in bets before winnings from that bonus are eligible for withdrawal.

• Each member is eligible to claim the welcome bonus once only.
• Bonuses must be used within the specified validity period — expired bonuses will be automatically forfeited.
• Games played exclusively with bonus funds (without any cash mix) may be restricted to certain game types.
• Mari88 reserves the right to withdraw or modify any promotion at any time without prior notice.
• Any attempt to abuse promotions — including the use of multiple accounts, fake betting, or collusion — will result in bonus cancellation and account suspension.

All games available on the mari88 platform must be played in accordance with the rules set by their respective game providers. Game outcomes are final and may not be disputed unless there is clear evidence of a verifiable technical system failure on our end.

In the event of a technical failure that affects game outcomes, mari88 reserves the right to void the rounds involved and refund the bet amount to your account. This decision is final and binding on all parties.

• Confirmed and submitted bets cannot be cancelled or modified.
• In the event of a discrepancy between the result displayed on your device screen and our server records, the server record shall be deemed final and authoritative.
• The use of bots, automated scripts, artificial intelligence, or any non-manual method to accumulate wins is strictly prohibited.
• Collusion between players, fraud, or any attempt to manipulate game outcomes is a serious violation that will result in legal action.

You are solely responsible for keeping your password and login credentials confidential. Any activity that occurs on your account — whether by you or any other party using your credentials — is your responsibility.

Mari88 will never ask for your password via email, text message, or live chat. If you receive any such communication claiming to be from mari88, please report it to our support team immediately and do not provide any personal information.

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols — at least 8 characters long.
• Enable two-factor authentication (2FA) for an extra layer of security — we strongly recommend it.
• Do not share your account with anyone — this includes family members and close friends.
• Contact our customer support immediately if you suspect your account has been accessed without authorisation.

Mari88 reserves the right to suspend, restrict, or terminate any account at any time where reasonable grounds exist to do so. Such action may be taken without prior notice in cases involving fraud, breach of terms, or security threats.

You may also request to close your account at any time by contacting our support team. All valid cash balances (excluding bonuses that have not met wagering requirements) will be returned to you in accordance with standard procedures.

• Violation of these terms and conditions, including registering multiple accounts, using false information, or committing payment fraud.
• Suspected activity related to money laundering or financing of illegal activities.
• Bonus abuse or manipulation of the promotions system.
• Unfounded chargeback requests filed with a bank or payment provider.

Mari88 takes a serious and proactive approach to promoting healthy and responsible gaming habits. We believe entertainment should always remain enjoyable — and we are here to help anyone who feels that gambling is becoming a problem for them.

Our platform provides a range of self-help tools accessible directly from your account settings, with no approval required and no need to feel embarrassed about using them. These tools are designed to help you stay in control of your gaming habits.

• Daily/weekly/monthly deposit limits: Set your own maximum deposit limit to keep your spending in check.
• Session time limits: Set a session time limit to ensure you take breaks at appropriate intervals.
• Self-exclusion: Take a temporary break from the platform for 24 hours, 7 days, or 30 days as needed.
• Self-exclusion: Apply for a long-term self-exclusion (6 months, 1 year, or permanent) if you need a more extended break.

If you or someone you know needs help with a gambling problem, please contact our support team or visit the Responsible Gaming for more information and support resources.

The mari88 platform is provided "as is" and we make no explicit or implied guarantees or warranties regarding the availability, accuracy, suitability, or reliability of the platform for any particular purpose.

Mari88 is not liable for any loss or damage arising from the use of or inability to use the platform, including but not limited to financial losses, business interruption, or data loss — whether based on contract, tort, or otherwise.

We make every effort to keep the platform running 24 hours a day, 7 days a week, but we do not guarantee complete freedom from interruptions, delays, or technical errors. Scheduled maintenance and system updates may cause unavoidable temporary disruptions.