Privacy Policy

Privacy Policy Mari88
Member Personal Data Protection

Your privacy is our priority. This document clearly explains how mari88 collects, uses, stores, and protects your personal information as a member of our platform.

Updated: January 2026
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Privacy Policy Introduction & Scope

Welcome to the mari88 Privacy Policy page. We, the management of mari88, operating through the platform mari88.fun, we care about the privacy and security of your personal information. This policy is designed to give you a clear and transparent understanding of how we handle your data from the moment you register through your ongoing use of our platform.

This Privacy Policy document applies to all users and registered members of the mari88 platform, including those accessing the platform via web browser or mobile app. By registering an account or continuing to use our platform, you are deemed to have read, understood, and agreed to the terms set out in this policy.

This Privacy Policy may be updated from time to time in line with changes in legislation, business requirements, or platform improvements. The latest update date is always displayed at the top of this document. We encourage you to review this policy periodically to stay informed about how we protect your information.

PDPA Compliance

Mari88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring all collected data is processed lawfully, fairly, and transparently for the full protection of all members.

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Types of Personal Data Collected

To provide a secure, seamless, and personalised experience, mari88 collects several categories of personal information from our members. This data is collected directly from you during registration, during platform use, or automatically through legitimate tracking technologies.

We only collect data that is genuinely necessary to operate the platform and deliver the best experience to you. No excessive data is collected without a clear and legitimate reason.

Data Category Data Examples Collection Method
Identity Information Full name, date of birth, national ID / passport number Registration form & KYC process
Contact Information Email address, phone number, residential address Registration form
Financial Information Bank account number, bank name, transaction history Deposit & Withdrawal Process
Usage Data Game history, game preferences, login activity Automatically during platform use
Technical Data IP address, device type, browser, operating system Automatically via cookies & server logs
Verification Documents MyKad copy, passport, driving licence, utility bill Uploaded during the KYC process
Important

Mari88 does not store credit or debit card numbers directly on our servers. All payment transactions are processed through third-party payment providers certified to PCI-DSS security standards.

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Personal Data Usage Purpose

Every piece of data we collect has a clear and legitimate purpose. mari88 does not use your information for any purpose not stated in this policy without obtaining your consent first. The following are the primary purposes for which your personal data is used:

  • Account management: To create, verify, and maintain your account on the mari88 platform so you can log in and access all available features.
  • Identity verification (KYC): To verify that you meet the age eligibility requirements and confirm your identity in compliance with legal obligations and anti-money laundering (AML) regulations.
  • Transaction processing: To process deposits, withdrawals, and any other financial transactions you make on the platform securely and efficiently.
  • Customer Support: To provide support and resolve any inquiries, complaints, or technical issues you encounter more effectively.
  • Platform security: To detect and prevent fraud, money laundering, bonus abuse, and any activity that violates our terms of use.
  • Service improvement: To analyze aggregated (non-individual) usage patterns in order to improve user experience, introduce new features, and optimize platform performance.
  • Marketing communications: To send you promotional information, bonus offers, and platform updates — only if you have given consent to receive such communications.
  • Legal compliance: To fulfill applicable legal and regulatory obligations, including record-keeping requirements mandated by relevant authorities.
Your Controls

You may opt out of marketing emails at any time by using the unsubscribe option included in every promotional email we send, or by contacting our support team directly.

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Data Storage & Security

Your personal data security is something we take very seriously at mari88. We invest in state-of-the-art security infrastructure and uphold strict industry standards to ensure your information is always protected against unauthorized access, loss, misuse, or improper disclosure.

All data transmitted between your device and mari88's servers is protected by 256-bit SSL encryption (TLS 1.3) — the same technology used by accredited banking and financial institutions worldwide. Data stored on our servers is also encrypted using AES-256 standards.

  • Layered access controls: Only authorised personnel with a legitimate need may access members' personal data. All access is logged and continuously monitored.
  • Real-time threat monitoring: Our systems are monitored 24/7 to detect and promptly respond to any intrusion attempts, cyberattacks, or suspicious activity.
  • Regular Backups: Your data is regularly backed up to a separate secure location to ensure service continuity and protection against data loss.
  • Security testing: Our platform is subject to regular penetration testing and independent third-party security audits.
  • Retention Period: Your personal data is retained for as long as your account is active or as required to fulfil legal obligations. Closed account data is retained for a minimum of 5 years in accordance with compliance requirements.
Data Breach Notice

In the event of any security breach affecting your personal data, we will notify you within 72 hours of becoming aware of the incident, in line with international data protection best practices.

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Data Sharing with Third Parties

Mari88 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, in the course of platform operations, we may share your data with certain categories of third parties under limited and controlled circumstances as follows:

  • Payment service providers: Providers such as DuitNow, Touch 'n Go eWallet, FPX, and banking networks receive only the transaction information necessary to process your payments securely.
  • Identity verification service providers: Our KYC partners receive copies of your identity documents for verification purposes only and are bound by strict confidentiality agreements.
  • Game providers: Third-party game platforms integrated with mari88 receive only the minimum session data required to technically operate the games.
  • Legal authorities: We may disclose your information to government authorities, law enforcement agencies, or regulatory bodies when required to do so by law or a valid court order.
  • Analytics services: Anonymised and aggregated usage data may be shared with analytics service providers to help us understand and improve platform performance.

All third parties we engage are bound by contractual data protection agreements and are required to handle your data to a security standard no lower than our own.

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Cookies, Tracking & Similar Technologies

The mari88 platform uses cookies and similar tracking technologies to enhance your experience, understand how you interact with our platform, and keep your login session secure. Cookies are small text files stored on your device when you visit our website.

  • Essential cookies (required): These cookies are required for basic platform functions such as login session authentication, security, and language preferences. Without them, the platform cannot operate properly.
  • Performance cookies: To help us understand which pages are most frequently visited and how users navigate the platform, so we can improve design and user experience.
  • Functional cookies: To save your preferences such as language, theme, and display settings so you do not need to reconfigure them each time you log in.
  • Analytics cookies: To collect anonymized usage data to help us analyze platform performance and identify areas for improvement.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. For more information on managing cookies, refer to your browser's help guide.

Manage Your Cookies

Most modern browsers such as Chrome, Firefox, Safari, and Edge allow you to view, manage, and delete cookies through the Settings or Privacy menu. These changes apply only to the device you are currently using.

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Your Rights as a Data Subject

As a mari88 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal information we hold about you. We fully respect and facilitate the exercise of these rights.

Right of Access

You have the right to request and receive a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request the correction of any inaccurate or incomplete personal data.

Right to Erasure

You may request the deletion of your data subject to applicable legal retention obligations.

Right to Object

You have the right to object to the processing of your data for specific purposes such as direct marketing.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another party.

Right to Restriction

You have the right to request a restriction on the processing of your data under certain circumstances as defined by law.

To exercise any of the above rights, please contact our support team through the available channels on the platform. We will process your request within 30 days of receipt. For complex requests, this period may be extended by up to 60 days with prior notice.

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Contact Us Regarding Privacy

If you have any questions, concerns, or complaints about how we handle your personal data, or if you wish to exercise any of the rights outlined in this policy, please do not hesitate to contact us.

Our Data Protection Officer (DPO) team is ready to assist you and will respond within a reasonable timeframe. We treat every privacy-related inquiry seriously and are committed to resolving your concerns with full professionalism.

  • Privacy Email: [email protected]
  • Live Chat Channel: Available 24/7 via the chat button on the platform
  • Response Time: Within 1–3 business days for general enquiries; up to 30 days for formal data rights requests
Official Complaint

If you are unsatisfied with our response, you have the right to lodge a formal complaint with the Department of Personal Data Protection (PDPA) Malaysia or the relevant data protection authority in your jurisdiction.

Why Your Data Secure With Us

256-bit SSL Encryption

All data transmitted between your device and mari88's servers is encrypted using 256-bit SSL technology — the same security standard used by leading banks in Malaysia.

Two-Factor Authentication

An additional layer of security through two-factor authentication (2FA) ensures only you can access your account, even if your password becomes known to someone else.

Secure & Monitored Servers

The mari88 server infrastructure is monitored 24/7 by our security team with a real-time intrusion detection system to ensure your data is always protected.

Malaysia PDPA Compliance

We operate in full compliance with Malaysia's Personal Data Protection Act 2010, giving you the legal assurance that your privacy rights are respected.

No Data Selling

Mari88 has never and will never sell, rent, or trade your personal information to any third party for their own gain.

Regular Security Audits

Our platform undergoes comprehensive third-party security audits on a regular basis to ensure our data protection standards remain current and effective.

Join Mari88 Today

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